Showing posts with label Airtel. Show all posts
Showing posts with label Airtel. Show all posts

Sunday, February 12, 2012

Advertisements - Brands to have stayed connected in India - Airtel

Advertisements - Brands to have stayed connected in India

Bharti Airtel Limited, commonly known as Airtel, is an Indian telecommunications company that operates in 20 countries across South Asia and Africa. It operates a GSM network in all countries, providing 2G or 3G services depending upon the country of operation.

Sunil Bharti Mittal founded the Bharti Group in 1983. 90's saw the incorporating of its cellular operations in India and post 2000 after rebranding the cellular phone operations under the single Airtel brand, there was no stopping and today, Airtel is the largest cellular service provider in India and fifth largest in the world.

In 2002, Airtel signed on music composer A R Rahman and launched the Live Every Moment campaign. Rahman's signature tune for Airtel spread like a fire and was perhaps one of the most downloaded ring tone in the history of telecommunications. This remains as one of the high points in Airtel's marketing campaign till date.


In 2004, Airtel launched the campaign Express yourself, to connect at a deeper level with the Indian audience and help create a long-term platform for the brand. This won 2 Silvers at the prestigious Advertising Agencies Association Of India (AAAI) awards for Brand Campaign of the Year and Best Advertising Film.








Then came a series of advertisements with its 2 brand ambassadors - Shahrukh Khan and Sachin Tendulkar, the most popular and inspirational icons in the country. Sachin was dropped as a brand ambassador in 2006. Later a number of celebrities were signed on including Saif Ali Khan, Kareena Kapoor, R Madhavan, Vidya Balan etc and they did generate a few sparks with their advertisements but none of them proved to be a 'Value for Money' as compared to SRK.

In 2007/08, Airtel launched a new campaign Barriers Break When People Talk. With this the company had shifted away from its usual Express Yourself brand premise, which had been a part of it for a couple of years. Instead, the brand had dug a bit deeper and questioned the whole process and the need for communication itself.


Later in 2008, Airtel launched an inspirational advertisement followed by SRK's Together good things happen campaign in 2009.




By the end of 2010, Airtel decided to change its logo with a new one and the signature Airtel tune with a new one by music composer A R Rahman. Below are a series of ads launched under this new campaign which also marked the promotion of the newly acquired 3G services.




In the last couple of years, Airtel's marketing campaigns haven't been a success story. But the launch of the current campaign Har Ek friend Zaroori Hota Hai, has brought Airtel back to limelight epecially after a failed brand revamp strategy in 2010. Earlier people had limited friends, now all thanks to technology, it is possible to create an infinite variety. This was the concept behind this successful friendship campaign.


Airtel's current campaign Airtel Money - Baat sirf paiso ki nahi hai is the launch of its new mobile wallet service. It's the country’s first mobile wallet service by an operator.




Airtel as a brand continues to provide interesting marketing campaigns and is one of the famous ones in the country.

Sunday, November 13, 2011

Changing Trends in India - Growth of mCommerce

Changing Trends in India - Growth of Telecom

The low Internet and high Mobile penetration in India makes it a lucrative market for the growth of mCommerce. According to reports, the projected fee-based revenue from mCommerce could exceed Rs. 22,500 Cr by 2015 in India. This revenue would be shared by banks, mobile service providers and device manufacturers.

Up until today mCommerce activities consisted mostly of messaging, mobile entertainment (ring tones, videos, wallpapers, and games) and various Value Added Services (VAS) such as news, sports, and stock quote updates etc. Now with the introduction of Mobile Banking and Mobile Wallets, the perception of mCommerce activities has changed.

Mobile Banking offers the customers the option to avail the accounting and brokerage services which are transaction based and information services which are non-transaction based like Balance enquiries. According to NPCI (National Payment Corporation of India), this can reduce the load on ATMs, as around 1.5 million balance enquiry transactions are carried out daily through third party ATMs. These transactions are free for the customer if it is within the five transactions a month limit but the bank has to pay Rs 5 to Rs 8 per query and mobile banking could help save save banks crores of rupees every year. Also approximately 41% of the population in India is unbanked and the mobile phone, which is becoming ubiquitous in the country, offers an excellent platform to take banking to them. This could be a game changer in the banking industry.

Eko, a mobile banking technology provider, has tied up with SBI and ICICI banks. It helps people create a bank account and perform basic transactions at local Kirana shops. Idea Cellular has a similar partnership with Axis Bank. Subscribers would be able to open ‘No-frills savings bank accounts’ at Idea’s retail outlets and avail basic banking services such as cash deposit, withdrawal and transfer. There are similar services from Vodafone and Bharti Airtel as well.


Mobile wallets allows customers to use their mobile phones to make payments – without the hassle of carrying cash or change. It is an efficient alternative to cash transactions. The ubiquitous mobile platform gives it an additional advantage over credit/debit cards especially in the rural areas. With the rising tele-density there is good potential for business. Airtel Money, a mobile wallet service launched by Bharti Airtel is a fine example of this.

Near field communication (NFC) is also gaining popularity across the world and is set to revolutionise mCommerce. It is a technology in which the mobile phone communicates with a device in the bus and the amount is debited from your bank account or mobile wallet. Though NFC is still in the budding stages in India, it may hold the key to the popularity of mCommerce in the country.

A major bottle-neck in mCommerce in rural areas lies in meeting the Know-your-customer (KYC) norms. Kenya’s National ID system, eliminated the need for KYC norms and played a key role in M-PESA’s success. That is precisely the role India’s Aadhar project is planning to play.

If it succeeds, mobile commerce would get a big boost and in the coming year we could see a major revamp in the way money is transacted in the market. This all strengthens the role of Telecoms in refashioning the perception of India as a country on the global map.